I should have realised that my morning was going to be bad when I
noticed (in the car, on my way to work) that I'd forgotten my shoes.
In some sense this was no big deal; I do it often enough that I always
keep an emergency backup pair of shoes under my front seat. These
shoes, though, aren't suitable for Chicago, and I had to pick Earl up
and go to the airport directly after lunch.
Aside from that, the morning started well enough. I did a little
work. Then I phoned my stepmother to make plans for having lunch
with her and my father tomorrow, once we'd all arrived in Chicago.
It was at this point that my morning revealed its true nature as
The Morning From Hell.
My pager went off. Before I could even look at it my manager came
by. I put my stepmother on hold to talk to him. My pager went off
again. I hit it without looking at it, and tried to listen patiently
as my manager explained that he needed me to drop everything I was
doing and run very fast over to the demo room in building 3 (not
my building, my cubemate's building, but my cubemate wasn't around
and I was) and help these men take a machine off the network.
Frustrating, but doable. I told him I would, told my stepmother I'd
phone her later, hit my pager a few more times, and headed for the
B3 demo room.
They wouldn't let me in, at first. The glass door was locked, and
it took several hand gestures before they were willing to let me
into the room. Once there the following conversation ensued:
Me: [Manager's name omitted] told me you needed help taking a
machine off the network?
Guy #1: Huh?
Guy #2: Are you from MITS?
Me: Yes. You have a Unix machine you want taken off the network,
right?
Guy #1: Um...
Guy #2: Oh, yes, yes! We do. We do. It will be just a moment. We
must finish the passwords.
Me: Okay, sure.
I settle back to wait. Twenty minutes go by. Twenty minutes of these
two men yelling letters back and forth at each other, despite being
less than five feet apart. Twenty minutes of them making frantic phone
calls as they try to license some software, only to hang up when the
person at the other end doesn't pick up on the first ring.
Finally I ran out of patience, gave them my number, and stomped off
in a furious huff. I was near tears, and so tense my shoulders and
neck ached.
I hate incompetence. I am able to forgive a wide range of
flaws, but it is very difficult for me to deal with people being
actively incompetent about something I'm good at. It makes me
angry to watch people screw something up that I can do well,
especially when they add in the (usually but not always) male
'I'm always right' syndrome.
Maybe my problem is that I keep expecting people to be competent
and functional and rational. Maybe if I adopted a truly cynical
view I'd get less angry, since my expectations wouldn't be thwarted
at every turn.
Somehow I doubt it, though.
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